BellaScrapbook.com is committed to making your buying experience a positive one.  If you are not satisfied with your online purchase, you may return it to us within 30 days of the date of shipment from our store.  Upon receipt of the return we will review it and determine the defect and replace the product immediately. Shipping and handling fees, if applicable, are not refundable.

Due to the uniqueness of our product, BellaScrapbook.com relies completely on the customer to pay close attention during the ordering process. Therefore, BellaScrapbook.com cannot be held accountable for the following situations that are beyond our control:

• Spelling errors, punctuation, or inaccuracies in text entered by the customer. It is ultimately the customer's responsibility to proofread and correct any errors within their scrapbook prior to completing the order. BellaScrapbook.com does not proofread or correct any customer errors prior to processing and shipping the order.
  
• Poor image quality due to low resolution photos being uploaded by the customer. If you choose to upload a photo with a low resolution or a blurry photo, your photo may not appear clear in your final printed scrapbook. BellaScrapbook.com cannot increase your photo's resolution and will not be held responsible or contact customers in this instance.
  
  
• Errors in customer designated preferences. This includes features such as enhancing, cropping, or editing your photos, as well as character limits within text input. Also included is your choice of album color, paper finish, etc.

We will not accept returns of the following unless the product was defective or there was a mistake in the order: Any order containing flattened art work and not offered as a Quickpage on BellaScrapbook.com. Any order containing Quickpages offered by BellaScrapbook.com that contain uncorrectable digital files.

Exchange/Return Requirements:
- Returned products must be in brand new, mint condition.
- Items must be in the original, undamaged manufacturer's packaging with all packaging materials.

When returning an item, please include a short letter explaining your reason for the return.  If the item is defective, please explain what is wrong.  Also let us know if you wish to exchange the product or be refunded.  A copy of your receipt must be included.  Properly pack the print or prints being returned.  We suggest sending your return by UPS or another traceable carrier and that you insure your return sufficiently.  We are not responsible for the return of these items.

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Although BellaScrapbook.com is not responsible for these types of customer generated errors, we are more than willing to work with you to resolve any problem that you may have.

Please contact us at Admin@BellaScrapbook.com if you receive any product you are not satisfied with and we will be glad to help.